All transactions involving the arrangement of vehicle shipping is completed online or over the phone. When information such as address, phone number, vehicle and credit card numbers are communicated how do you know this information is not being marketed to other companies? There are a ton of scams in every business, but what are the warning signs to spot a scam? Here are some tips to avoid vehicle shipping scams and links to research the auto transport companies.
1. The company can not provide a website or their URL is no longer accessible.
2. The quote you received is significantly lower than comparable rates from other companies.
3. Review the carrier's insurance and licensing information online http://li-public.fmcsa.dot.gov/LIVIEW/pkg_carrquery.prc_carrlist and check if the company's authority is active and their insurance certificate is in force.
4. Search for online reviews and reports online with www.bbb.org, www.transportreviews.com or www.ripoffreport.com.
5. Confirm the company's authority - broker or carrier, this information is also available when reviewing the insurance and licensing information online.
6. Read through a contract / agreement prior to signing if you are unsure of the terms and conditions provided review the information with the company as this may prevent additional fees, responsibility for repairs on damage to vehicle.
7. If you are unable to speak directly to a person and your constantly on hold or transferred to a voicemail and no response from email, can be concerning.