Factors to Consider When Choosing an Auto Transport Company
  1. Reputation and Reliability
    • Customer Reviews: Encourage checking customer reviews on trusted platforms to gauge the company's reputation.
    • Industry Experience: Consider companies with years of experience and a proven track record.
  2. Licensing and Insurance
    • USDOT Number: Ensure the company is registered with the US Department of Transportation (USDOT).
    • Insurance Coverage: Verify that the company carries adequate insurance to protect your vehicle during transit.
  3. Services Offered
    • Transport Options: Evaluate whether they offer both open and enclosed transport options.
    • Additional Services: Check for services like door-to-door delivery and vehicle tracking.
  4. Cost and Pricing Transparency
    • Detailed Quotes: Request and compare detailed quotes from multiple companies.
    • Hidden Fees: Inquire about any potential hidden fees or surcharges.
  5. Customer Support and Communication
    • Accessibility: Assess their customer support availability and responsiveness.
    • Communication: Look for clear communication regarding pickup/delivery schedules and updates.
  6. Contract Terms and Conditions
    • Read Contracts: Carefully read and understand the terms and conditions of the contract.
    • Cancellation Policy: Know the company's policy on cancellations and changes.
  7. References and Recommendations
    • Referrals: Seek recommendations from friends, family, or online forums.
    • References: Request references from the company to speak directly with past customers